FMS has a capacity of approximately 1,500 FTE at our existing contact centers, with 1,000+ FTE currently employed. Each of our production units is dedicated to their particular client, agency, or school and operates from a fully-blended inbound/outbound calling environment.
MEET OUR EXECUTIVE TEAM
Chief Executive Officer
Balaji “Raj” Rajan is CEO of Ceannate Corp, a firm focused on the students and institutions in the post-secondary education sector.
Raj took over a two-person company called Financial Management Systems in 2003 and built Ceannate Corp, across four wholly-owned subsidiaries - Financial Management Systems, i3 Group, IonTuition, and META. Each company addresses student relationship. META is the first teletherapy app built specifically for colleges.
In 2011, Raj oversaw the conception, development, and implementation of IonTuition, the first web-based, user-friendly tool to help student loan borrowers manage and plan repayment of their student loans.
Raj works closely to influence public policy relating to financial literacy, financial aid practices, and student loan management with policy-makers in Washington.
Financial Management Systems is the nation’s most successful default portfolio manager for education related receivables.
In addition to serving as CEO, Raj sits on the Ceannate Corp Board of Directors and has been active in education finance policy and operations. He is a contributor for various OpEds on The Hill and Roll Call publications in Washington. He is a member of YPO Gold - Chicago Chapter.
Senior Vice President, FMS
Len Strepek’s experience spans 30 years in the accounts receivable management industry. Len has held the position of Contract Administrator/General Manager on several contracts for the U.S. Department of Education task orders from 2002–2008 and led the operation to first place finishes in several competitive ranking periods.
Len has managed a variety of business types including FSA default collections, GSL student loans (e.g., USAF, ECMC, CSAC, TGLS), university/campus, credit card, debt purchased, and other retail credit lines. His experience includes managing a $150M annual revenue budget exceeding targets year over year as well as collecting on portfolios over $1B in placement value.
He has worked closely with Maureen Peterson and Balaji Rajan throughout his career. Len’s expertise in systems and process management are key to his successes. His team has been the top performing agency in all areas, most notably for FSA. Len credits his success to his management team, well trained staff, and the continuously development of skills to stay ahead of industry changes tied to the evolving collection technology and strategies.
Vice President of Operations, FMS
As the Vice President for FMS, Lou Klein has complete oversight of collection and related operations. He has over 20 years of experience in accounts receivable management, the majority of which have been dedicated to the U.S. Department of Education Task Orders. Prior to FMS, Lou has worked with several companies including GC Services, Outsource Solutions Inc., and most recently Van Ru Credit Corporation.
As a Collection Manager at Van Ru Credit Corporation, he was instrumental in leading the company to several first place rankings. Lou’s expertise ranges from portfolio management to the professional development of staff which has led FMS to several competitive rankings.