ABOUT FMS

LEARN WHO WE ARE

Financial Management Systems (FMS) provides best-in-class revenue enhancement services to both government and private sector clients within the financial services industry. FMS develops and executes a variety of accounts receivable management (ARM) solutions, each tailored to the individual needs of our clients, but always focused on reducing costs and increasing revenues. At all times, our service delivery centers on providing our clientele with the project management expertise necessary to best serve citizens and customers. Our clients have come to expect the following as given aspects of our service delivery:

Solutions that combine both public and private sector best practices.

Performance-based pricing means our clients only pay for results.

A knowledgeable project management team versed in our client’s specific business.

We are always ready to adapt or redefine our solutions in the face of new challenges and regulatory developments.

FMS’ goal is to become an extension of our clients’ operations, forming partnerships that allow us to best serve their stakeholders.

LOGISTICS

FMS is a leading provider of accounts receivable management solutions to the education sector.

Our focus is exclusively on student loan revenue enhancement, which allows us to employ the best, most highly specialized practices and techniques to service student borrowers. Each of our service delivery centers provides best in class default resolution servicing on behalf of our clients.

Since our inception, FMS has touched over 7.5 million consumers representing over $28 billion in accounts.

To date, FMS has collected over $1.5 billion across government and private sector clients. 

We have helped rehabilitate over $1 billion in student loans.

No other company has managed to graduate from the Department of Education's Small Business Pool to the Unrestricted Pool and receive a First Place ranking.

Despite competing against a number of much larger agencies, FMS is ranked FIRST in performance, contract-to-date.

Capacity

FMS has a capacity of approximately 1,500 FTE at our existing contact centers, with 1,000+ FTE currently employed.  Each of our production units is dedicated to their particular client, agency, or school and operates from a fully-blended inbound/outbound calling environment.