Private Sector Clients
Since 2004, FMS has provided debt collection services on consumer and business debts. Our call center infrastructure along with a dedicated management teams for each client, and almost total commitment to customer service-based debt collection enables FMS to achieve top echelon rankings across all clients and lines of business.
FMS is focused on providing highly specialized services to a relatively small client base. We concentrate on achieving an initial set of clearly defined goals through continuous refinement of our processes in order to justify an escalation in the business partnership. Though we actively look for opportunities to add value to our client relationships, we do not add other projects (e.g. tailored data management solutions, hybrid balance transfer-collections, etc.) until results are proven.
In particular, the Company’s role as a citizen outreach expert has given us a unique sensitivity to the importance of maintaining amicable relations with our client’s stakeholders. From taxpayers and Federal student loan borrowers to consumers and patients, FMS handles all individuals with respect–a fact evidenced by the Company’s extremely low level of complaints.
Representative List of Private Sector Clients:
- Asta Funding Corp.
- Card Acquisition/Meta Bank
- Hilco Receivables
- Keiser University
- Orion Portfolio Services
- Resurgent Capital Services
- SLM Corp. (Sallie Mae)
- University of Phoenix